Looking to buy in bulk? Wholesale Orders Welcomed:
For specific questions and details regarding wholesale inquiries for TATWAX products, please feel free to contact one of our experienced sales representatives via telephone or email. You may visit our contact page for more details.
WHAT IS THE MINIMUM ORDER AMOUNT REQUIRED TO QUALIFY FOR VOLUME SALES WITH WHOLESALE OFFERS?
The minimum purchase amount is $2,000 per order to qualify as a wholesale/reseller account and be able to obtain wholesale pricing and discounts.
IS THE BULK VOLUME SALES OPEN TO ALL DEALERS?
Yes, our wholesale service is available to all interested businesses and dealers, including those based in Alaska and Hawaii in the United States (*Note: Free shipping does NOT include Alaska and Hawaii).
WHAT TYPES OF DISCOUNTS SHOULD I EXPECT ON MY WHOLESALE PURCHASE?
When your Wholesale Account is approved and active, you will see the volume sales discounts on your order. There are several tiers that provide different levels of discounts and pricing structures. For more information, please contact us directly.
HOW DO I PLACE A VOLUME SALES ORDER?
Please email us at [firstname.lastname@example.org] your request for a quotation along with a list of desired products sold by TATWAX that you wish to purchase in bulk. Make sure to include in the email: the quantity of each item, the item number(s), and your contact information.
HOW WILL I KNOW IF MY ORDER WAS RECEIVED?
Usually, your request for a Volume Sales order will be reviewed immediately by our Wholesale Department. A supervisor may or may not request additional details regarding certifications/business licenses and legal documents (if necessary). Afterwards, your request should be approved and a Wholesale Account will be set up for you. In all cases, you should receive a response within 24 hours from our team advising that your order has been received with further details.
WHAT IS THE RETURN POLICY REGARDING VOLUME SALES ORDERS?
Returns do NOT apply to Volume Sales orders, except in the case of manufacturer defects or damages. Should this occur, please refuse the damaged units at check in and contact our customer service representatives or your delegated Wholesale Representative for assistance. All damages must be documented and submitted with photographic proof to our Wholesale Department via email within 72 hours of the order arriving at your facility.
Businesses holding the required sales tax exemption documentation should inquire prior to placing their Volume Sales order. At this time, we regret to inform you that the website is unable to electronically facilitate this process. Therefore, please inquire with your Wholesale Representative or call in when purchasing so we can process the tax exemption manually.
HOURS OF OPERATION FOR OUR WHOLESALE DEPARTMENT AND VOLUME SALES CUSTOMER SERVICE TEAM?
Monday - Friday: 10:00AM - 4:00PM (PST)
WHAT FORMS OF PAYMENT ARE ACCEPTED FOR VOLUME SALES?
Credit Card: Visa, Mastercard, Discover, American Express; as well as Wire Transfer are all acceptable payment methods.
All International customers: Only wire transfer or direct deposit available as a form of payment. No credit card payment processing.